Legal

SMS Terms

Effective Date: August 31, 2026

1. Program Description

RALLYO CONCEPTS LLC ("kordi," "we," "us") offers an SMS verification program through the kordi AVE mobile application. When you choose to sign in with your phone number, we send one-time passcodes (OTP) via SMS to verify your identity.

By providing your phone number and tapping "Send Code" in the kordi AVE app, you consent to receive SMS messages from us as described in these terms.

2. Types of Messages

You may receive the following types of SMS messages from kordi:

  • Verification Codes: One-time passcodes (OTP) to sign in to your account
  • Security Alerts: Notifications about suspicious account activity
  • Account Recovery: Verification codes when you request account recovery

Optional text features. If we introduce optional text features in the future, such as event invites, RSVP confirmations, or reminders you request, they will be strictly opt-in, disclosed to you before you enable them, and covered by the STOP and HELP keywords described in these terms. You will never be enrolled in any such feature automatically.

kordi does NOT send marketing, promotional, or advertising SMS messages. Today, all SMS messages are verification codes and account alerts you initiate. Any future optional text features will require your separate opt-in.

3. Message Frequency

Message frequency varies based on your usage:

  • Typically 1-2 messages per login attempt
  • Messages are only sent when you initiate the verification process
  • You control when messages are sent by tapping "Send Code" in the app

4. Costs

Message and data rates may apply. kordi does not charge for SMS messages, but your mobile carrier may charge standard messaging fees. Contact your carrier for details about your messaging plan.

5. Opt-Out

You can stop receiving SMS messages at any time:

  • Reply STOP to any SMS message from kordi to opt out
  • Switch to email-based authentication in the kordi AVE app
  • Contact support@kordiave.com to request removal

After opting out, you will receive one final confirmation message. You will not receive any further SMS messages unless you re-enroll by initiating phone sign-in again.

6. Help

For assistance with SMS messages:

7. Supported Carriers

SMS messages are supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your phone number is used for account verification and, only if you separately opt in, for optional text features. It is never sold, rented, or shared with third parties for marketing purposes. For full details on how we handle your data, see our Privacy Policy (Section 3: Phone Number & SMS Communications).

9. Changes to These Terms

We may update these SMS Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of phone verification after changes constitutes acceptance of the updated terms.

10. Contact Us

RALLYO CONCEPTS LLC
Email: support@kordiave.com
Privacy: privacy@kordiave.com