Terms and Conditions
Effective Date: January 16, 2026 | Last Updated: February 5, 2026
1. Acceptance of Terms
By downloading, accessing, or using the kordi AVE mobile application ("App," "Service," or "kordi AVE"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Service.
These Terms constitute a legally binding agreement between you and RALLYO CONCEPTS LLC ("Company," "we," "us," or "our"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.
2. Eligibility
To use kordi AVE, you must:
- Be at least 16 years of age (or the minimum age required in your jurisdiction)
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the Service under applicable laws
- Provide accurate and complete registration information
Users under 18 years of age must have parental or guardian consent to use certain features of the Service.
3. Account Registration and Responsibilities
3.1 Account Creation
When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your login credentials secure and confidential
- Immediately notify us of any unauthorized access to your account
3.2 Account Security
You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
3.3 One Account Per User
Each user may maintain only one active kordi AVE account. Creating multiple accounts may result in termination of all associated accounts.
3.4 Authentication Methods
kordi AVE offers multiple authentication methods including email and phone number verification. If you choose phone authentication, you consent to receive SMS verification codes. See our SMS Terms & Conditions for details.
4. Points Economy and Rewards
4.1 kordi points
kordi points ("Points") are digital rewards that can be earned or purchased through the platform. Points:
- Have no monetary or cash value
- Cannot be exchanged for legal tender, cryptocurrency, or other monetary instruments
- Are non-transferable outside the kordi AVE platform except through designated gifting features
- May be used only for in-app purchases, perks, staking, and features as described in the App
- Are not a stored-value instrument, gift card, or prepaid access product
4.2 Earning Points
You may earn Points by:
- Attending events you committed to
- Completing personal goals and milestones
- Maintaining high reliability scores
- Participating in community activities and challenges
- Referring new users who become active participants
- Checking in at participating Award Partner businesses
4.3 Purchasing Points
You may purchase Points directly through the App:
- User purchases are available in packages (e.g., 500, 1,000, or 2,500 Points)
- All Point purchases are final and non-refundable
- Purchased Points have the same value and usage rights as earned Points
- Purchase limits may apply to prevent abuse (e.g., maximum $100/day)
- A 24-hour waiting period may apply before purchased Points can be staked
4.4 Spending Points
Points may be redeemed for:
- In-app purchases (kordinator customization items)
- Perks and discounts at participating Perk Partner businesses
- Staking on your own goals (self-accountability)
- Staking on friends' goals (support)
- Gifting to other users
- Priority event placement and other platform features
4.5 Business Perk Redemptions
When you redeem Points at a participating business:
- The perk is fulfilled by the business, not by kordi AVE
- kordi AVE facilitates the transaction but does not guarantee the business's performance
- Redeemed Points are recycled within the platform (80% to business, 20% burned)
- Disputes regarding perks should be addressed with the business directly
4.6 Goal Staking
When you stake Points on goals:
- Staked Points are held by kordi AVE until the goal is resolved
- A 3% platform fee applies to the total stake pool upon resolution
- If the goal is achieved, the goal owner receives the pool (minus fees)
- If the goal fails, supporters receive proportional refunds (minus fees)
- Goal verification may require peer attestation for staked goals
4.7 Points Expiration and Forfeiture
- Points do not expire while your account remains active
- Accounts inactive for 24 consecutive months may have Points expire with prior notice
- Points are forfeited upon account termination
- We reserve the right to adjust Points balances in cases of fraud, abuse, or technical errors
- No compensation is provided for expired, forfeited, or adjusted Points
4.8 No Refunds or Cash Exchange
- All Point purchases are final and non-refundable
- Points cannot be exchanged, converted, or redeemed for cash, currency, or any monetary equivalent
- Points have no value outside the kordi AVE platform
- Upon account termination, unused Points are forfeited with no compensation
4.9 No Guarantee of Value
- The availability of redemption options may change at any time
- We do not guarantee the continued availability of any specific perks, discounts, or features
- Point earning rates, redemption values, and platform fees may be modified with reasonable notice
- We reserve the right to modify, suspend, or discontinue the Points program at any time
5. kordinator (Digital Avatar) System
5.1 kordinator Creation
kordi AVE allows you to create a customizable digital character called a "kordinator" to represent yourself within the platform.
5.2 Ownership and License
- You retain ownership of your kordinator's unique configuration
- You grant us a non-exclusive, royalty-free license to display your kordinator within the Service
- All kordinator assets, templates, and items remain the intellectual property of RALLYO CONCEPTS LLC
5.3 Prohibited kordinator Content
Your kordinator may not:
- Impersonate real individuals without consent
- Display offensive, discriminatory, or inappropriate imagery
- Violate any third-party intellectual property rights
6. Community Conduct Guidelines
6.1 Expected Behavior
Users are expected to:
- Treat all community members with respect and courtesy
- Communicate honestly and constructively
- Honor commitments and attend events you've confirmed
- Provide accurate information about yourself and your activities
6.2 Prohibited Conduct
You may not:
- Harass, threaten, or intimidate other users
- Post or share content that is illegal, harmful, or offensive
- Engage in fraudulent activities or misrepresent your identity
- Manipulate the reliability score system or Points economy
- Spam, solicit, or engage in unauthorized commercial activities
- Attempt to gain unauthorized access to the Service or other users' accounts
- Interfere with the proper functioning of the Service
6.3 Reporting Violations
Users may report violations of these guidelines through the App. We will investigate reports and take appropriate action, which may include warnings, suspensions, or permanent bans.
7. User Safety and Background Checks
7.1 No Background Checks
kordi AVE does not conduct criminal background checks, identity verification, or screenings of any kind on its users. We do not verify the identity, character, or background of any user. You acknowledge that other users may misrepresent themselves, their intentions, or their background.
7.2 Community-Driven Safety Model
Our safety model relies on community-driven tools and user participation:
- Group Administration: Group admins can approve or decline join requests
- Member Questionnaires: Admins may use built-in questionnaires to vet potential members
- Access Controls: Groups can be set to private or invite-only
- Moderation Roles: Admins can assign moderation responsibilities to trusted members
- User Reporting: All users can report violations for review
7.3 Your Responsibility for Personal Safety
You are solely responsible for your safety when interacting with other users. We encourage you to:
- Meet in public places for in-person events
- Inform friends or family of your plans
- Trust your instincts and leave situations that feel unsafe
- Use the in-app reporting tools for any concerns
- Exercise caution when sharing personal information
7.4 No Guarantee of Safety
kordi AVE cannot and does not guarantee the conduct of any user. We disclaim all liability for any harm, damage, or loss arising from your interactions with other users, whether online or in person.
8. Homemade Food Network
8.1 Compliance Acknowledgment
Users participating in the Homemade Food Network must:
- Acknowledge and comply with all applicable local, state, and federal food safety regulations
- Understand that kordi AVE does not verify food safety certifications or compliance
- Accept full responsibility for any food they prepare, share, or consume
8.2 Cottage Food Laws
kordi AVE supports cottage food operations in compliance with applicable US cottage food laws. Users are solely responsible for understanding and following the regulations in their jurisdiction.
8.3 Disclaimer of Liability
kordi AVE is not responsible for:
- The quality, safety, or legality of any homemade food shared through the platform
- Any illness, injury, or damage resulting from food transactions
- Any disputes between users regarding food transactions
9. Privacy and Data Handling
9.1 Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
9.2 Data Collection
We collect data necessary to provide and improve the Service, including:
- Account information (name, email, phone number, location)
- Activity data (events attended, goals completed, reliability metrics)
- Device and usage information
- Location data (when you opt in)
9.3 SMS Communications
If you choose phone number authentication, you consent to receive SMS messages for account verification. See our SMS Terms & Conditions for complete details on message frequency, opt-out options, and data rates.
9.4 Data Controls
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Export your data in a portable format
- Control visibility settings for your profile and activities
For complete information, please review the Privacy and Security settings within the App.
10. Intellectual Property
10.1 kordi AVE Property
All content, features, and functionality of the Service, including but not limited to:
- The kordi AVE name, logo, and branding
- Software, code, and algorithms
- User interface designs and graphics
- kordinator templates, items, and assets
are owned by RALLYO CONCEPTS LLC and protected by intellectual property laws.
10.2 User Content
You retain ownership of content you create and share through the Service. By sharing content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute that content in connection with the Service.
10.3 Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation or compensation to you.
11. Third-Party Services
11.1 Integrations
The Service may integrate with third-party services (e.g., calendar apps, fitness trackers, payment processors). Your use of these integrations is subject to the respective third-party terms and privacy policies.
11.2 Business Partners
Participating businesses that offer perks and discounts through kordi AVE are independent entities. We are not responsible for:
- The quality of goods or services provided by business partners
- Any disputes between you and business partners
- Changes to or discontinuation of business partner offerings
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
- UNINTERRUPTED OR ERROR-FREE OPERATION
- THE IDENTITY, BACKGROUND, OR CHARACTER OF ANY USER
- THE SAFETY OF IN-PERSON MEETINGS OR EVENTS
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RALLYO CONCEPTS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- ANY LOSS OF PROFITS, DATA, OR GOODWILL
- ANY DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE
- ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT
- ANY DAMAGES EXCEEDING THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
- ANY DAMAGES ARISING FROM INTERACTIONS WITH OTHER USERS
- ANY DAMAGES FROM IN-PERSON MEETINGS ARRANGED THROUGH THE SERVICE
14. Indemnification
You agree to indemnify, defend, and hold harmless RALLYO CONCEPTS LLC and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you create or share through the Service
15. Termination
15.1 Termination by You
You may terminate your account at any time through the App settings or by contacting support.
15.2 Termination by Us
We may suspend or terminate your account at any time, with or without notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended inactivity
- Technical or security reasons
15.3 Effect of Termination
Upon termination:
- Your access to the Service will be revoked
- Your Points balance will be forfeited
- Your kordinator and associated data may be deleted
- Certain provisions of these Terms will survive termination
16. Dispute Resolution
16.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us and attempt to resolve any dispute informally within thirty (30) days.
16.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Indianapolis, Indiana, and the decision shall be final and binding.
16.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
16.4 Exceptions
This arbitration agreement does not apply to:
- Claims for injunctive or equitable relief
- Claims related to intellectual property
- Small claims court matters
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to conflict of law principles.
18. General Provisions
18.1 Entire Agreement
These Terms, together with our Privacy Policy and SMS Terms, constitute the entire agreement between you and RALLYO CONCEPTS LLC regarding the Service.
18.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
18.4 Assignment
You may not assign your rights or obligations under these Terms. We may assign our rights and obligations without restriction.
18.5 Force Majeure
We are not liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, or internet outages.
19. Contact Information
If you have questions about these Terms, please contact us:
RALLYO CONCEPTS LLC
Email: legal@kordiave.com
Support: support@kordiave.com
20. Acknowledgment
By using kordi AVE, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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